Shipping policy

Please Note: Due to restrictions imposed by state and local governments in response to the COVID-19 pandemic, and for the health and well-being of our employees, distribution and fulfillment operations may be impacted. We are gradually increasing our distribution and fulfillment operations from North Carolina as notified by governmental authorities that it is safe to return to work. We will continue to increase our capacity as our suppliers come back online and market conditions allow. This limited capacity may continue to affect the processing, fulfillment, and returns of products purchased on our website, Wsbb Collection

Expected Ship Dates:

Delivery Time = Processing Time + Shipping Time.Crafting your item will take up to 10-15 business days and shipping will take an additional 2 business days.

Wsbb Collection customers get free, fast standard shipping on every order to most destinations worldwide! Expedited shipping methods can be purchased at checkout for an additional fee.

Most shipments within the United States ship via FedEx or USPS services and require a signature upon delivery. Internationally, we use DHL and several other carriers, delivery requirements may vary. Other restrictions apply*

When Will My Order Ship?

The estimated handling times may vary and are indicated on our product pages and during checkout. Products are either In-Stock or Made to Order.

In-Stock Items:

Note - Lead times are affected by COVID-19 Restrictions - Please see above for latest shipping estimates.

• Most of these items are in-stock in our vaults and available to ship immediately, but some in-stock items can take up to 10-15 days to process before shipping.
• All orders will ship based on the selected shipping method at checkout.

Made-to-Order Items:

Note - Lead times are affected by COVID-19 Restrictions - Please see above for latest shipping estimates.

• These items are created after you place your order.
• Allow 15 business days (excluding weekends and holidays) for your selection to be created and processed prior to shipping.
• After processing, the item will then ship based on your selected shipping method at checkout.

*Restrictions

• Most domestic destinations ship via FedEx or USPS services and require a signature upon delivery. Internationally, we use DHL and several other carriers, delivery requirements may vary.

• Charges for shipping and handling will be shown on the order page during checkout.
• We require a signature upon delivery of all shipments.
• We do not ship to hotels or Post Office boxes.
• Due to payment authorization restrictions, shipping addresses cannot be changed after order is placed and payment is approved.
• The risk of loss and title to the items pass to you upon our delivery to the carrier, pursuant to our shipping contract with our carriers.
• Wsbb Collection is not responsible for shipping delays caused by inclement weather, email or computer malfunctions or any other causes beyond our control.
• We have partnered with our trusted third-party provider Flow.io to handle international orders including payments, duties and taxes, and shipping. For questions about your order, please contact our customer service department and they will direct you to the best answer.

If you are looking for international ring sizing, click here to download our guide.